Customer Experience Associate - Shape Customer Journeys

Join a customer-focused team as a Customer Experience Associate and make a difference. This role centers on providing meaningful solutions and excellent service to clients.
As the first point of contact, you will facilitate a range of banking transactions while understanding customer needs to provide effective recommendations. The role demands strong problem-solving capabilities, organizational skills, and a commitment to fostering an equitable work environment. You will actively participate in performance development alongside your colleagues.
Key Responsibilities:
• Process financial transactions including deposits and payments
• Identify and recommend banking solutions to clients
• Effectively resolve customer inquiries and concerns
• Strive to meet assigned business goals proactively
• Support a positive team environment and collaboration
Requirements:
• High School diploma with 1+ years in customer service
• Strong administration and organizational sk...