Customer Experience & Digital Services Manager

UOB is looking for dedicated personnel in Johor, Malaysia, to enhance customer service quality. This role focuses on managing customer queries, promoting digital platforms, and ensuring compliance with operational controls. Ideal candidates will have strong communication skills and a commitment to delivering excellent service. Responsibilities include guiding customers through various bank services and supporting branch initiatives to foster a culture of service excellence. UOB values diversity and encourages applicants from all backgrounds.
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