Customer experience lead — store & service standards

Pick n Pay Retailers in Cape Town is seeking a Customer Service Manager to deliver exceptional service and uphold company values in the community. The role involves managing customer service levels and ensuring store and hygiene standards are met.

The ideal candidate must have a Matric qualification, 12-18 months of face-to-face customer service experience, and a driver's license. Key responsibilities include managing customer complaints, providing training, and conducting store audits. This role is dynamic and may require transferability between stores. #J-18808-Ljbffr