Customer Experience Manager Alberton

We are a UK and SA based cloud telecoms business

We are looking for talented sales staff to join our dynamic team selling into the UK market.

Duties & Responsibilities

Tasks will include:

• Manage, Retain and Grow revenue in line with SCG’s growth targets against an assigned set of accounts.
• Build and execute a contact strategy and plan for each partner based upon their requirements.
• Build strong relationships with decision makers across the accounts.
• Act as a single point of contact for queries or issues and liaise with the relevant internal department to bring them to a swift conclusion.
• Proactively identify new upsale opportunities across the account base and work with the relevant department(s) to win the business.
• Develop the skills and knowledge required to sell SCG’s full suite of products and services in accordance with end user requirements.

About You