Job Description
The UK's leading fitness & leisure recruitment specialists. Trusted by the industry's best businesses since 2015. Service. Delivery. Always.
Contact us 07746 791415 or email contact any of the team via People
Customer Experience Manager
Hybrid Remote - Notting Hill, London (minimum 3 days in office)
£40,000 base
The Role
Reporting directly to the CCO, our client is looking for a commercially minded Customer Experience Manager to lead and optimise the full customer journey — from first enquiry through to post-sale experience.
This role sits at the centre of the customer and revenue operation, overseeing AI-driven service and sales workflows alongside a Customer Experience Executive. You’ll combine customer experience management, inside sales, operational oversight, and commercial performance, while helping scale direct sales operations ...
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