Customer Experience Officer

Bankstown, NSW

Location: Bankstown, NSW

Start Date: Immediate

Transit Systems is one of Australia’s leading public transport operators, connecting communities across Sydney every day. We are currently seeking a proactive and customer-focused Customer Experience Officer to join our team.

This is an excellent opportunity for someone who enjoys helping people, thrives in a fast-paced operational environment, and takes pride in delivering outstanding customer service outcomes.

As part of the Customer Experience team, you will play a key role in supporting customers, responding to enquiries, assisting with service information, and ensuring a positive experience across multiple communication channels.

About the Role

Reporting to the Customer Experience and Communications team, you will support customer communications, operational enquiries and stakeholder interactions while assisting with d...