Customer Experience Specialist

Description We are looking for a Customer Experience Specialist to support day-to-day customer interactions and order-related activities in Arlington, Tennessee. This contract opportunity is ideal for someone who communicates clearly, stays organized across multiple systems, and takes pride in delivering accurate, timely service. The person in this role will help manage customer requests, process order information, and maintain smooth communication through email and internal platforms.

Responsibilities:
• Respond to customer inquiries through email and provide clear, thorough updates on requests and order status.
• Enter customer orders accurately into internal systems while verifying details for completeness and correctness.
• Create, review, and manage purchase order information to support efficient transaction processing.
• Use SAP and browser-based tools to access records, update account information, and track order activity.
• Coordinate across systems and ...