Job Description
JOB TITLE: Customer Experience Specialist (CXS) - Call Center
REPORTS TO: CX Manager
Location: Moscow, ID
Remote Eligible: No
About NRS:
100% employee-owned NRS is the world’s leading manufacturer of paddlesports gear and apparel with a 50-year legacy in the outdoor recreation industry. Founded on the idea that business can be more than just a way to make money, we strive to be the kind of company we would want to do business with, and the kind of company we enjoy working for.
About the Job:
As a Customer Experience Specialist, you’ll be the voice of NRS for customers from throughout the Northwest, the United States, and the world. You’ll ensure that each and every person who interacts with us enjoys the friendliness, expertise and outstanding service that define NRS. You’ll provide professional-grade equipment and apparel that empowers adventures on the water, and you’ll offer expert advice and guidance to support our cust...
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