Customer Experience Specialist: CX Advisor for Small Business

Xero is looking for a Customer Experience Specialist in Auckland, New Zealand. This role involves providing essential support to small business owners and accountants, helping them navigate Xero’s features through various channels. You will be part of a collaborative team, ensuring high-quality interactions and building trust with customers. Candidates should have experience in service-led environments and possess strong communication skills. This position operates Tuesday through Saturday with some public holiday requirements.
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