Customer Experience Specialist Iberia

Take Your Next Step with Mölnlycke

At Mölnlycke, we are dedicated to making a difference in healthcare by equipping medical professionals with solutions that improve patient outcomes. If you are looking for an opportunity to contribute to a dynamic and growing organization with a strong focus on digitalization, customer centricity, and sustainability, we invite you to join us as a Customer Experience Specialist for our Customer Experience department based in Madrid.

Responsibilities

• Contribute to the Customer Experience Team to deliver a seamless customer experience, adding business value through an integrated best-in-class service to align with customer centricity orientation.
• Manage Mölnlycke customer experience for the assigned group of customers, territory or channel, ensuring follow-up of enquiries and post sales.
• Provide a proactive and personalised customer relationship for the company’s offerings and services.