Customer Experience Specialist Scotiabank

Join Scotiabank as a Customer Experience Associate in Grand Falls-Windsor, Newfoundland and Labrador. Focus on providing excellent service and technology support for customer financial needs while aiming for branch targets.
In this part-time role of 18.75H/week, you will become the face of our branch, dedicated to delivering outstanding customer care and fostering relationships. You will process transactions, identify simple sales opportunities, and help customers navigate our mobile banking tools to enhance their banking experience.
Key Responsibilities:
• Develop and nurture strong customer relationships
• Listen carefully to uncover customer requirements
• Process day-to-day transactions with accuracy
• Contribute to branch targets by recognizing sales opportunities
• Guide customers in using mobile banking applications
Requirements:
• Proven experience in customer service is required
• Professional and efficient interaction skills needed
• Flexible ...