Customer-Facing Logistics Coordinator Role

Join Amrize as a Logistics Coordinator, focusing on customer service and effective cement order management. This full-time role requires a proactive approach to meet delivery demands and support client relations.
You will be responsible for the daily interface with customers, coordinating their order placements while liaising with sales and logistics teams. By efficiently resolving issues and complaints, you will ensure a high standard of customer satisfaction and service quality.
Key Responsibilities:
• Coordinate delivery demands and carrier assignments
• Advocate for customer needs, solving service challenges
• Maintain clear communication with external truck partners
• Execute manual Bills of Lading and monthly reporting
• Conduct proactive follow-up calls for service improvement
Requirements:
• Associate degree or relevant diploma preferred
• Knowledge of building materials is essential
• Skilled in Microsoft Office applications
• Strong written...