Customer-Focused Loans Administrator Role

Take the next step in your career with Peace Hills Trust as a Loans Administrator based in Westbank, British Columbia. This role prioritizes client service and effective loans administration, creating valuable experiences.
Your responsibilities will encompass supporting the credit department by managing loan files and responding to customer needs. Focus on building strong relationships while ensuring compliance with company protocols and enhancing your skills in bank product knowledge and customer service.
Key Responsibilities:
• Provide high-level administrative support to credit department staff
• Oversee daily management of loan files and follow-ups
• Ensure customer satisfaction through relationship-focused service
• Process customer inquiries and maintain accurate service records
• Handle various tasks in compliance with company standards
Requirements:
• At least one year of loan administration experience preferred
• Demonstrated customer service expe...