Customer-Focused Wagering Ambassador Role

Join Woodbine Entertainment Group as a Wagering Ambassador, where your mission is to provide outstanding customer service in the exciting world of horse racing. Your role is essential to making wagering enjoyable for newcomers.
As a Wagering Ambassador, you will engage with customers using hand-held betting technology, ensuring they feel supported throughout their wagering experience. By promoting racing events and educating customers, you will contribute to a high-quality guest experience while making betting approachable and entertaining.
Key Responsibilities:
• Engage customers and promote wagering effectively
• Operate AM Tote Terminals for ticket transactions
• Address customer inquiries about racing promotions
• Guide guests on self-service machine usage
• Encourage wagering at tables and events
Requirements:
• Proven customer service skills with attention to detail
• Experience with betting technology preferred
• Strong verbal communication abili...