Customer Implementation Manager (M/F/D)

Time Type:

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We are looking for a Customer Implementation Manager – Public APIs to lead our customer-facing API implementation function. The role has full responsibility for a global team of Business Analysts located in Poland, India, and Mexico, who onboard customers via standard Public APIs, engage in the development of new and enrichment of existing APIs, and manage developer-facing content in the DSV Developer Portal.

This is a people leadership role, where the primary responsibility is to develop individuals, build a strong and engaged team, and ensure high-quality, scalable customer onboarding in close collaboration with business and technical stakeholders.

Your responsibilities:

People Leadership & Team Development