Job Description
Join the team redefining how the world experiences design.
Where and How You Can Work
This role is based in the Philippines.
We believe in working where you do your best thinking—Canva offers flexibility to work in a way that suits you, whether that’s in‑office, hybrid, or remote.
What You'd Be Doing in This Role
Canva's Close the Loop group sits within User Voice and exists for one reason: to make sure our users' voices are heard—not just collected. We analyse feedback from support tickets, social media, and in‑product surveys, then work with product teams across Canva to understand, prioritise, and act on what we find. As a Customer Insights Analyst, you'll focus on the Teams & Education /B2B product area, turning raw qualitative and quantitative feedback into insights that actually change things.
This isn't a passive reporting role. You'll be the person who connects the dots between what users are saying and what pr...