Job Description
Customer Insights Analyst
£50,000 - £55,000
Hybrid - Lancashire (3x days per week)
This is an opportunity to step into a high impact customer insight role where your analysis directly shapes marketing strategy, customer experience, and commercial performance. You will work with rich customer and patient data to influence how a large, service led organisation engages, retains, and grows its customer base.
The Company
They are a well established, customer focused organisation operating at scale within a regulated, service led environment. Data and insight sit at the heart of their decision making, with strong collaboration across marketing, operations, and product teams. The business values thoughtful analysis, ethical data use, and turning insight into meaningful action.
The Role
You will focus on unlocking actionable insight across the full customer l...