Customer Journey Architect - Digital Transformation - Abu Dhabi, UAE

First Abu Dhabi Bank (FAB) is looking for a Customer Journey Architect to lead the design and integration of end-to-end customer journeys across digital platforms. This strategic role aligns customer experience with enterprise architecture, embedding cloud‑native principles and modern system design to drive measurable business value and enhance client engagement.

• Location: United Arab Emirates (Abu Dhabi)
• Industry: Banking / Mortgage
• Professionals Function: Strategy / Consulting
• Salary: 30,000-40,000 monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Preferred Location: Any
• Job Type: Full‑time

• Architect customer journeys that connect business goals, customer needs, and enabling technologies
• Serve as a key link between customer experience, strategy, and enterprise architecture
• Lead the creation...