Customer Onboarding Manager - Malaysia

Insider · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Location

Kuala Lumpur

Job Type

Full-Time

Posted

June 16, 2026

Job Description

Job Description
You’ll be the face of Insider to our clients! You’ll be the bridge between their needs and our technology
Help our clients understand their needs and which of our features and products best match their goals and expectations
Make sure our clients are utilizing our technology at their best so that we can fully provide them our world-class service. You’ll monitor and facilitate the customer's adoption of our technology
Work with our data-geeks (aka engineers and developers) and product specialists whenever it’s required to make sure the client has full tech support, if necessary
Develop and maintain key account plans that identify opportunities to boost the value we’re looking to add to our clients’ organisation
Proactively provide constant feedback to your team on market trends, unmet needs, and opportunities to create a bigger impact on our partnership with our client
Establish a trusted adviser rel...
        

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