Customer Operations Specialist with German

SIX · Warsaw, Masovian Voivodeship, Poland

Location

Warsaw

Job Type

Full-time

Posted

June 12, 2026

Job Description

What You Will Do

Territory Management: Oversee a customer sales territory in partnership with Sales and Account Managers, focusing on financial services products in Swiss German and German customers

Client Service: Serve as a primary point of contact for customer inquiries related to products, functionalities, data, pricing, exchange permissions, and issue resolution

Contract Administration: Draft, process, and manage customer contracts within the financial customer information system

Billing & Financial Oversight: Initiate invoicing processes and monitor dunning procedures and accruals to ensure financial accuracy

Project Coordination: Manage product and data entitlements, and plan, coordinate, and track customer and sales-related projects from initiation to completion
What You Bring
at least 3 years of experience in a similar role, preferably in a middle or back-office environmen...

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