Customer Operations Specialist

Our client is a globally active manufacturing and technology company in the advanced materials sector. For the location in the northern region of Zurich, we are seeking a Customer Operations Specialist (m/f/d) for a try & hire opportunity.

Try & Hire is a recruitment model in which a candidate is initially employed on a temporary basis with the possibility of being permanently hired after a successful trial period.

Description

In this role, the Customer Operations Specialist serves as the central interface between customers and internal departments such as Sales, Technical Support, Planning, Production, Logistics, and Finance. The position involves handling customer inquiries, preparing quotations, processing orders, coordinating shipments, invoicing, managing email correspondence, and providing after‑sales support.

• Prepares quotations and processes customer orders in coordination with sales and technical teams
• Manages order confi...