Location
Ciudad de Panama
Job Type
Full-time
Posted
June 10, 2026
Job Description
**Customer Order Specialist**
As a Customer Order Specialist you are responsible for ensuring day-to-day accurate processing of orders, change orders, according to a set of KPIs such as Timely Customer Order Confirmation, to provide excellent customer service.
**Your role:**
+ Ensure strict compliance with the Global Booking Policy while reviewing all booking requests and all types of sales orders from order intake recognition.
+ Maintain excellent stakeholder management, working closely with the sales team to provide efficient and satisfactory service, ensuring timely and accurate order booking within the SLA of 48 hours.
+ Coordinate and execute weekly meetings with the sales team to ensure a clear understanding of their respective actions and receive updated status on non-bookable orders.
+ Follow up with different internal departments responsible for providing documentation or completing pending actions required for final order booking.
+ Facilitate communicati...
As a Customer Order Specialist you are responsible for ensuring day-to-day accurate processing of orders, change orders, according to a set of KPIs such as Timely Customer Order Confirmation, to provide excellent customer service.
**Your role:**
+ Ensure strict compliance with the Global Booking Policy while reviewing all booking requests and all types of sales orders from order intake recognition.
+ Maintain excellent stakeholder management, working closely with the sales team to provide efficient and satisfactory service, ensuring timely and accurate order booking within the SLA of 48 hours.
+ Coordinate and execute weekly meetings with the sales team to ensure a clear understanding of their respective actions and receive updated status on non-bookable orders.
+ Follow up with different internal departments responsible for providing documentation or completing pending actions required for final order booking.
+ Facilitate communicati...