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Customer Portal Agent (2 Open roles)

Motorola Solutions · Reynosa, Tamaulipas, Mexico

Location
Reynosa
Job Type
Full time
Posted
June 19, 2026

Job Description

Job Description

We are currently seeking enthusiastic individuals who are passionate about customer service to join our team as Customer Service Representatives. In this role, you will be responsible for handling inbound calls and resolving a wide range of complex customer issues. These calls may include order inquiries, warranty replacement requests, post-sale customer service inquiries, and service/repair requests.


As a Customer Service Representative at Motorola, your primary responsibility will be to provide exceptional support to our valued customers. Here are some of the key activities you will perform in this role:

  • Handle Inbound Calls: Answer customer inquiries, resolve issues, and provide assistance via phone calls, ensuring a positive customer experience.
  • Customer Issue Resolution: Address a wide range of customer concerns, including order inquiries, warranty replacements, post-sale customer service inquiries, and service/repa...

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