Customer Program Specialist

Customer Program Specialist

Our Incora Story is really taking off – we’d love you to join us for the journey.

About Role

The Customer Program Specialist is accountable for facilitating and building strong customer relationships (with intermediate to complex customer accounts/contracts) through continuously providing high quality service and support.

• Know, understand, and incorporate the Incora philosophy, value and vision in all business behavior, practice and decisions.
• Maintain advanced, up-to-date working knowledge of Incora customer requirements and distribution methods and timing.
• Maintain positive working-relationships with external customers and all inter-working departments and personnel.
• Liaise with Procurement and Supply Chain to ensure sustained inventory levels to meet contract order fulfilment.
• Provide excellent customer service with the intention of building and maintaining customer relationshi...