Customer Programs & Operations Lead

DHL Global Forwarding is seeking a Customer Program Manager based in Bogotá, Colombia. This role is essential for ensuring operational excellence and strong customer engagement by maintaining effective relationships, adhering to SOPs, and managing exception handling. The ideal candidate should have a Bachelor's degree in business, Supply Chain, or Logistics, and over 2 years of experience in logistics/supply chain. Strong analytical, problem-solving skills, and knowledge of BI tools like Power BI are also necessary for success in this dynamic position.
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