x) & problem solving

Liebherr Group · bulle, fribourg, Switzerland

Location

bulle

Job Type

Full-time

Posted

June 26, 2026

Job Description

Your Responsibilities  
You analyse claims, take in charge problem solving projects using appropriate quality methods and tools (Shainin, 5 WHY, 8D), 
You track the initiated actions, coordinate Quality Rooms and animate 8D meetings as well as challenge root cause analysis, 
You give regular feedback to management and escalate serious complaints and issues, 
You organize and deploy training on problem solving methodology and ensure knowledge sharing within the company, 
You track all necessary Customer Quality KPIs in a dashboard, 
You organize and lead customer meetings and visits, 
You deploy monitoring of non-reoccurrence and lessons learned through inputs to FMEA, design rules and change management, 
You conduct reliability and statistical analysis to predict future issues in field using methods such as Weibull. 
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