Customer Quality Engineer

Job Summary

Works with interdepartmental Engineers / technical colleagues in a team environment to manage the New Product Launches of key customer accounts for Quality, leading / solving product problems. The Customer Quality Engineer (NPL) manages strategic customers’ accounts with direct customer issues with effective communication and provides superior problem solving / critical thinking skills. The Engineer interacts with others globally while traveling occasionally to customer and other Nidec locations

Job Description

• Develop strategy to manage specific customer accounts
• Lead customer quality issue resolution
• Interacts with customer to satisfy their requirements
• Understand customer specific requirements
• Maintain daily quality (PPM / other KPI targets) and cost (internal / external costs) data for all requirements.
• Actively e...