Customer Quality Representative at Airbus

Elevate customer quality standards as a Customer Quality Representative for the A220 Program at Airbus in Mirabel, Quebec. This hybrid role involves significant interaction with customers to address quality performance.

As a key member of the Airbus Quality team, you will act as the main point of contact for quality-related issues within aircraft services. Your responsibilities will include deploying customer-centric strategies, coordinating continuous improvement initiatives, and establishing communication channels for feedback. You will work closely with both internal and external stakeholders to ensure customer satisfaction.

Key Responsibilities:
• Develop and promote Customer Centricity within Airbus Canada Quality
• Serve as a focal point for A220 Customer Services on quality matters
• Consolidate and address quality pain points throughout product lifecycle
• Create and maintain In-Service Quality performance dashboards
• Lea...