Customer Relations Manager – Electronics Industry

Hire Resolve · Durban, KwaZulu-Natal, South Africa

Location

Durban

Job Type

Full Time

Posted

June 04, 2026

Job Description

 
  Overview 
 Hire Resolve’s client is seeking a highly motivated and experienced Customer Relations Manager to join their team in the electronics industry in KZN. The role will involve managing and developing relationships with customers to ensure the highest level of customer satisfaction and retention.
  Responsibilities: 
 Develop and maintain relationships with key customers in the electronics industry in KZN
 Act as the main point of contact for all customer inquiries and issues
 Provide exceptional customer service and support to ensure customer satisfaction
 Identify opportunities to upsell and cross-sell products and services to existing customers
 Prepare and deliver regular reports on customer satisfaction and retention rates
 Work closely with sales and marketing teams to develop strategies for customer acquisition and retention
 Monitor customer feedback and address any i...
        

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