Customer Relationship Associate (CRA)

Sayali Rajadhyaksha Sarees is a growing brand. We engage with customers across all states within India as well as outside India. Their feedback, suggestions, and inputs are an integral part of our processes. 

The Customer Relationship Associate (CRA) will need to connect with customers, solve their complaints and issues, take feedback from them as required, and seek their testimonials at studios and exhibitions/events within and outside Mumbai. 

Qualification

- Prior 1-2 years experience preferable

- Good Communication skills (Hindi, Marathi, and English)

- She/He should be able to use social media platforms like WhatsApp, Facebook, and Instagram. 

Description

- Develop client relationship Database and nurture new relationships.

- Ensure acquisition 

- Manage Customer satisfaction of walk-in customers 

- Ensure store upkeep

- Oversee online sales, including website ...