Location
Everett
Job Type
Full-time
Posted
June 02, 2026
Job Description
Job Title: Customer Returns Desk AdministratorJob Description
The Customer Returns Desk Administrator serves as the primary point of contact for all administration related to customer and company-owned parts returning for repair or upgrade. This role manages the full lifecycle of returns, from physical induction and documentation review through to job creation and transfer to the repair station. You use strong attention to detail, sound judgment, and clear communication to resolve issues, maintain accurate records, and ensure precise written agreements between the company and its customers.
Responsibilities
+ Receive and unbox incoming parts, carefully remove packaging materials, and handle all items safely to prevent damage.
+ Sort and dispose of shipping materials efficiently to maintain a clean and organized receiving area.
+ Scan and organize all documentation received with incoming parts to ensure complete and accurate records.
+ Verify th...
The Customer Returns Desk Administrator serves as the primary point of contact for all administration related to customer and company-owned parts returning for repair or upgrade. This role manages the full lifecycle of returns, from physical induction and documentation review through to job creation and transfer to the repair station. You use strong attention to detail, sound judgment, and clear communication to resolve issues, maintain accurate records, and ensure precise written agreements between the company and its customers.
Responsibilities
+ Receive and unbox incoming parts, carefully remove packaging materials, and handle all items safely to prevent damage.
+ Sort and dispose of shipping materials efficiently to maintain a clean and organized receiving area.
+ Scan and organize all documentation received with incoming parts to ensure complete and accurate records.
+ Verify th...
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