Customer Service Administration Specialist (Manufacturing)

Tecomet, Inc. · Manchester, New Hampshire, United States

Location

Manchester

Job Type

Regular Full-Time

Posted

June 19, 2026

Job Description

Service Administration Specialist
Position Summary
The Service Administration Specialist is responsible for supporting customers and internal parties in managing the order entry and fulfillment processes. They work closely with various departments, including Service Account Management, Sales, Planning, and Plant Management, to ensure successful delivery of customer orders.
Principle Responsibilities
Manage contract review process with Service Account Management and Sales
Support or manage quoting process for new and re-quotes
Enter orders into appropriate ERP system(s)
Work with Engineering/Materials Management for order fulfillment
Research late deliveries and other related questions
Coordinate with vendors and sub-vendors for order status and expedite activities
Coordinate Supplier Change Requests internally and with customers
Manage RMA process, including tracking returns and issuing cr...
        

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