Customer Service Administrator

Evertz Microsystems Ltd.

is a growing high-technology company and a worldwide leader in the design and manufacture of professional equipment for the television broadcast, film & HDTV production & post-production, cable and telco industries.

Responsibilities: Respond to incoming inquiries, and assign cases to Service staff Provide administrative support to Service department Enter caller and case information accurately and efficiently into company ticketing system Assist in the scheduling and planning travel for Service-related customer visits Maintain an adequate inventory of office supplies Preparation of training materials Punch-list tracking & updating, creating meeting minutes and documentation Other duties as assigned Qualifications: College Education in related field (Business, Travel, Administration) or related experience Excellent verbal and written communication skills, time management, problem solving ability and interpersonal skills Strong ...