Location
douglas
Job Type
Full-time
Posted
June 20, 2026
Job Description
Customer Service Administrator
Location: Douglas, Isle of Man
Closing date for applications: 28th June 2026
The opportunity
We’re excited to offer a fantastic opportunity to join our dedicated Customer Services team.
Our purpose goes far beyond policies and premiums, we’re here to support customers with clarity, confidence, and care as they navigate important decisions. If you’re passionate about delivering exceptional service and enjoy working in a dynamic, people-focused environment, this role could be a great fit for you.
What you’ll do
- Own customer requests end-to-end, from policy reinstatements to surrender requests.
- Connect with customers, gathering information, offering updates, and providing a genuinely supportive experience.
- Maintain accurate records by updating key details in our systems with precision.
- Investigate customer requests, collaborating with col...
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