Customer Service Adviser (Insurance)

Employment Specialists · Colchester, England, United Kingdom

Location

Colchester

Job Type

Permanent

Posted

July 01, 2026

Job Description

What you'll be doing

Handling incoming calls and emails and providing a great customer experience

Providing motor and home insurance quotations and converting quotes into new business

Processing policy changes, updates and general insurance transactions

Supporting renewals and helping retain existing customers

Spotting opportunities to cross-sell additional products and introduce customers to a Financial Adviser when relevant

Keeping customer records up to date on the CRM system (Microsoft Dynamics)

Supporting proactive outbound activity to generate new opportunities
What we're looking for
Experience in motor and home insurance (commercial exposure is a bonus, but not essential)

Confident, friendly communication skills (phone, email and face-to-face)

A genuine can-do attitude and pride in delivering excellent service

Organised, reliable...

Ready to Apply?

Submit your application for Customer Service Adviser (Insurance) at Employment Specialists

Apply Now