Customer Service Advisor / Administrator

Customer Service Advisor / Administrator

Location: Nottingham

Salary: 24,000 - 25,000 per annum

Job Type: Full-Time, Permanent

Hours: 40 hours per week, Monday to Friday, 8:30am - 5:00pm (30-minute lunch break). Occasional overtime may be required, including weekend work.

About the Role

We are seeking a motivated and enthusiastic Customer Service Advisor / Administrator to join a busy and growing team. This is an excellent opportunity for someone who enjoys working in a fast‑paced environment where no two days are the same. As the first point of contact for customers, you will be responsible for managing enquiries, resolving issues, and delivering exceptional customer service across multiple communication channels. The successful candidate will be a positive team player with strong communication skills and a proactive approach to problem‑solving.

Key Responsibilities

• Respond to customer enquiries via tele...