Customer Service Advisor - Baguio 2026

Convergys · baguio, cordillera administrative region, Philippines

Location
baguio
Job Type
Full-time
Posted
June 12, 2026

Job Description

Customer Service Advisor - Baguio 2026 page is loaded## Customer Service Advisor - Baguio 2026locations: PHL Baguio City: PHL Baguio City - TechnoHub Atime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: December 2, 2026 (30+ days left to apply)job requisition id: R Job Title:Customer Service Advisor - Baguio 2026Job DescriptionThe Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.## Essential Functions/Core Responsibilities• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer • Listen attentively to customer needs and concerns...

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