Customer Service Advisor - French Speaking

Manpower · Ashford, England, United Kingdom

Location
Ashford
Job Type
Full Time
Posted
June 18, 2026

Job Description

Customer Service Advisor - Permanent role starting ASAP
Monday to Friday position- standard working hours
Speaking fluent French is a must due to the client you will be assigned to.

Your responsibilities will include :

  • Building strong customer relationships by providing support for assigned customers, to manage customer expectations and actively work with the Customer Care Team on customer intimacy and delivering superior customer experiences.
  • Displaying account management expertise by carrying out requests for changes and dealing with enquiries from internal and external customers.
  • Preparing debit and credit notes, processing customer complaints and returns.
  • Updating and maintaining accurate customer records, including customer specific information, contracts, labelling, packaging and stock requirements.
  • Participating in continuous improvement initiatives by continuously identifying opportuni...
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