Customer Service Advisor (Full-time / Part-time)

Give your customers the best possible experience and grow their loyalty.

Win over customers with desirable, durable solutions dedicated to their Sports!

The Customer Service Advisor role is a good starting point to discover a career in Decathlon. We are looking for energetic sports enthusiasts who wish to turn their passion into a career. You will be at the center of our obsession in the company: a Satisfied or Satisfied customer experience! This is a part-time or a full time position with the following roles and responsibilities.

• Welcome customers and build their loyalty so that they will come back! Be present at the store’s entrance and have a helpful attitude. Interact with customers; Smile, hello! And identify what their needs are. Offer everything from your store's customer service policy: returns, financing, workshop, hire, etc.

• Manage online orders to create a uniqu...