Customer Service Agent (Manizales)

Good Charlie

Bilingual agent / Customer service representative + crossed sales

Job Responsibilities

• Understand customer needs and requirements

Qualifications

• C1 in English.
• Bachelor's degree or equivalent required.
• Full time availability.
• Prior experience in customer service, preferred.
• Excellent verbal and written communications skills, attention to detail, experienced problem solver, strong listening, ability to multi-task, and manage time effectively.

About the job

• 100% on-site vacancy in Itagüi
• Indefinite term contract
• Monday to Sunday / 2 days off / 45 hours
• Rotative schedule
• 2 weeks of training + 1 week of nesting
• Basic salary $2.700.000 + commission $400.000 COP + hiring bonuses (400.000 COP 1st, 2nd and 3rd months of production) + tenure bonuses (from first 6 months to first 3 years) + Health insurance (Afte...