Customer Service Agent (Medical Campaign) - Call Center

We're looking for bilingual **Customer Service Agents** to join our healthcare team!
You'll assist patients with billing and insurance questions, process payments and claims, and ensure accurate medical information in our system.
**Main Responsibilities**:
- Handle inbound/outbound calls related to billing inquiries.
- Process insurance claims and payments.
- Review and correct medical codes.
- Collaborate with billing teams (AR, Coding, IVS).
**Requirements**:
- Advanced English level (spoken and written).
- Excellent communication and empathy skills.
- Typing speed: 35 wpm.
- Experience in healthcare or billing
**Benefits**:
- Legal benefits and weekly payments.
- Performance and referral bonuses.
- On-site medical assistance.
- Growth opportunities.
- Cafeteria and wellness partnerships.
**Location**: Blvd Gustavo Díaz Ordaz ****, Santa María, ***** Monterrey, N.L.
**Full-time**: 40 or super48 hrs/week (b...