Customer Service Agent (Siargao)

1av · , , philippines, , , philippines, Philippines

Location
, , philippines
Job Type
Full-time
Posted
June 15, 2026

Job Description

Department

Customer Service - Siargao

Employee Type

Probationary

What You’ll Do

  • Perform tasks based on the training provided.
  • Attend pre‑flight briefing conducted at least thirty (30) minutes before the opening of check‑in counters; attend post‑flight briefing.
  • Observe on‑time opening and closing of counters/gates as required by the Carrier.
  • Maintain cleanliness and orderliness of counters/gates at all times.
  • Attend guests’ inquiries and aid and solutions based on company policies and procedures.
  • Handle flight disruption‑related issues within authorized parameters and established standards. Escalate to station management issues/challenges beyond authority.
  • Generate ancillary reports and ensures all irregularities are recorded.
  • Prepare documents and endorse special handling guests to designated personnel.
  • Prepare sales reports and handle cash collecti...

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