Customer Service Analyst

As a Customer Service Analyst, you will play a key role in executing and following up on collaborative planning, forecasting, and replenishment programs for key customers. This position is responsible for improving order management efficiency, increasing visibility across stakeholders, and ensuring a seamless customer order cycle. The role focuses on enhancing customer service levels by driving operational execution and aligning cross-functional teams. It also supports collaborative forecasting processes and customer-focused solutions to deliver value and satisfaction.

Why This Role Matters

• Drives customer satisfaction by ensuring efficient execution of the customer order cycle and service level policies
• Enhances operational efficiency by reducing order processing time and improving visibility for internal and external stakeholders
• Supports cross-functional alignment across Sales, Marketing, Planning, Finance, and Customer Service to me...