Customer Service Assistant / Contingent

**Employment Type:**
Part time
**Shift:**
Rotating Shift

**Description:**

**JOB** **SUMMARY**

Maintain a safe and secure environment while projecting a professional image when greeting patients, visitors and staff. Complete a diverse range of administrative tasks such as answering the telephone and accessing patient information via computer and census sheet. Enhance the hospital experience for patients, families and visitors by performing guest relation functions that assure the highest standard of service, including providing assistance, guidance, direction, response to routine requests for information and on occasion, an escort as requested.

**ESSENTIAL FUNCTIONS AND RESPONSIBILITIES**

Respectfully and promptly, make eye contact, and smile when greeting patients and visitors using standard customer service scripting; direct them to appropriate areas. Know how to access patient location information on THE computer. Escort patie...