Customer Service Assistant/ Coordinator (Logistics)

Our esteemed client in the Logistics/ Transportation industry is seeking a Customer Service Officer/ Executive to join their dynamic team:

• Employment Type: Permanent
• Position: Customer Service Officer/ Executive
• Location: Jurong East
• Working Hours: Monday to Friday, 8.30am to 5.30pm; Saturday half day (WFH)
• Salary Package: Basic + Bonus

• Manage and coordinate existing and new customer accounts.
• Handle inbound/ outbound communications and deliver exceptional customer service.
• Prepare shipment quotations and arrange shipments according to customer needs.
• Maintain positive relationships with both customers and vendors.
• Proactively resolve customer issues.

• At least NITEC in Logistics, Supply Chain, Business Management or related discipline.