Customer Service Associate

OVERALL SUMMARY

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Asset Finance Team where you will deliver a seamless and compliant service across the customer lifecycle focused on in-life activities (excluding collections).

Working as part of the Sales Operations team our ideal team member will have previous experience in ensuring accurate onboarding, effective communication, and a consistently high standard of customer experience with excellent communication skills.

RESPONSIBILITIES

• Empathetically communicate with customers through available channels including telephone, post and email 
• Handle service requests across all ch...