Customer Service B2B

Needed in Chino, CA. Duties include: Assisting customers with products & securing orders; Responding to customer requests for orders, quotations, & deliveries via email/phone; Ensuring accuracy of all invoicing & special-order quotes; Processing merchandise returns & claims; Scheduling Trucking via LTL /FTL services; Occasionally checking stock in warehouse; Filing & any additional administrative duties as assigned. Work typically involves detailed checks or close review of output by senior co-worker &/or supervisor. Required qualifications: Office equipment exp.; Computer literate (QuickBooks, MS Word & Excel); Phone etiquette & customer service skills; Team player; Detail-oriented. Time is mostly spent in office. Hours/8:00am-5:00pm. Wage: $19.00 hr. (#6.0410.121 – Ontario)