Customer Service Consultant, New Zealand Contact Centre

About the role

Role Type: Permanent, Fulltime. (You must be a NZ Resident, NZ Citizen or AUS Citizen to apply)

Start Date: 8th June

Location: Christchurch

To ensure you are fully supported in your learning journey, we require you to commit to learning onsite.

Hours of Work: The successful applicants will be scheduled to work7.5 hours per day (5 days per week), 37.5 hours per week. Start times may vary between 09.00am to 12.00pm, with a 5:00pm to 8:00pm finish.

Days of Work: Tuesday to Saturday OR Sunday to Thursday

Onboarding & Training: Initially, you will work Monday to Friday from 8:30am to 4:30pm for the first seven weeks to complete your training. After this period, you will transition to your contracted days and hours.

Approximately two months later, you will undergo a second round of training, also scheduled Monday to Friday with similar hours. Once ...