Job Description
Customer Service Coordinator I
Location: Cebu City, 07, PH
Work Arrangement: Hybrid
POSITION TITLE: Coordinator, Customer Experience
LOCATION: Cebu, Philippines
Summary Description
The Coordinator, Customer Experience is the front-line point of contact of our customers who needs to get a quote, order some parts and follow up on an order. He/She provides the best support by researching the issue and providing the best solution possible for our customers. He/She will coordinate with other departments to ensure that customer’s issues or problems are being taken care of. He/She should be able to “wow” our customers through timely, efficient and humane responses to our customers.
Job Description
Strategic Management
- Present ideas and solutions to help improve performance, domain processes and company policies.
People Management
- Participate in Team and Compa...
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