Customer Service Coordinator

Description

We are looking for a Customer Services Coordinator to be the first point of contact for our customers, responding to queries from customers across a wide range of our events. The role will involve working on site at festivals and events, as well as helping the team in reviewing customer feedback and presenting the results of post-event customer surveys.

Festival Republic is part of Live Nation Entertainment, the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show.

What it’s like to work in the Team

The role of Customer Services Coordinator will be an integral member of the Festival Republic Customer Services team, where our festivals and events are as diverse as t...